Shipping policy
At Frnze, we strive to ensure your order is processed and shipped as quickly as possible. Below are the details regarding our shipping policy:
1. Processing Time
- Orders are typically processed within [1-3 business days]. You will receive a confirmation email once your order has been shipped.
- Please note that processing times may vary during peak seasons or sales events.
2. Shipping Methods and Rates
- We offer various shipping options at checkout, including standard and expedited shipping.
- Shipping rates are calculated based on the weight of your order and your location. You will see the available options and costs before completing your purchase.
3. Delivery Time
- Delivery times vary based on the shipping method selected and your location.
- Standard Shipping: [3-7 business days]
- Expedited Shipping: [1-3 business days]
- Please allow additional time for orders shipped to rural areas or during holidays.
4. Tracking Your Order
- Once your order has shipped, you will receive a tracking number You can use this number to monitor the status of your shipment.
5. Damaged or Lost Packages
- If your order arrives damaged or is lost during transit, please contact us within [7 days] of delivery for assistance. We will work with the shipping carrier to resolve the issue.
6. Changes to Shipping Policy
- We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns about our shipping policy, please feel free to reach out to us. Thank you for shopping with Frnze!